Privacy policy

Privacy Policy for gharpik.com

Welcome to gharpik.com. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.

1. Information We Collect

We collect information that allows us to provide a seamless shopping experience. This includes:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: While we do not store credit card numbers on our servers, payment data is processed by our secure third-party payment gateways (e.g., Razorpay, Cashfree, or PayPal).

  • Technical Data: IP address, browser type, time zone, and information about how you interact with our store.

2. How We Use Your Information

We use your data for the following purposes:

  • Order Fulfillment: To process payments, arrange shipping, and provide order confirmations/updates.

  • Customer Support: To respond to your inquiries and resolve issues.

  • Marketing: With your consent, to send you updates about new trendy products and special offers.

  • Fraud Prevention: To screen orders for potential risk or fraud.

3. Cookies and Tracking Technologies

gharpik.com uses cookies to enhance your browsing experience. Cookies help us:

  • Recognize you when you return to our site.

  • Keep track of items in your shopping cart.

  • Analyze site traffic to improve our store layout and product selection. You can choose to disable cookies through your browser settings, though some features of the store may not function properly.

4. Third-Party Services

To run our dropshipping business, we share your information with specific third parties:

  • E-commerce Platform: Our store is hosted on Shopify Inc. They provide the platform that allows us to sell our products to you.

  • Logistics Partners: We share your name and address with our suppliers and courier services to ensure your order is delivered to your doorstep.

  • Analytics: We use tools like Google Analytics to help us understand how our customers use the site.

5. Data Security

We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal information during transmission. While no method of transmission over the internet is 100% secure, we follow all PCI-DSS requirements to handle payment information responsibly.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by Indian law for tax or accounting purposes.

7. Your Rights

Under Indian data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to update or correct any inaccurate information.

  • Erasure: Request that we delete your personal data (subject to legal obligations).

  • Withdraw Consent: Unsubscribe from marketing emails at any time using the "Unsubscribe" link.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

9. Contact Information

For more information about our privacy practices, or if you have questions or a grievance, please contact our Grievance Officer at:

Brand Name: gharpik.com

Email: gharpikshop@gmail.com